Providing next generation IT Support Utilising a centralised cloud-based infrastructure Your gateway to a smarter IT solution Providing unity in your IT environment

An Insight into AIT

 

AIT manage every aspect of the IT delivery, from our own Data Centre through to the end user’s connection.

A truly unique model that enables us to minimise the involvement of third parties to ensure services and resources are managed by the in-house team, thus enabling a more efficient and reliable overall service. We have a vision to provide a central IT infrastructure that can be used to deliver a unified service to the Private and Education sectors.

Call us on 0845 094 9170

Or

Creating Smarter Solutions

Our support packages stem from over ten years of industry experience which enables us to provide a service that can be applied to anyone, anywhere across the UK. We maximise the availability and reliability of data without sacrificing performance. Our completely new model of IT support includes a 100% managed solution that encompasses a server-less environment.

Our Vision

Advanced IT Services are a specialist IT support company who deliver a completely new model of IT support. This managed solution is an exclusive model that encompasses a server-less environment which enables us to minimise the involvement of third parties to ensure services and resources are managed by the people who helped create it; AIT operates more efficiently because of this but always strives for more.

All About You

Whether you are in a corporate presentation or sat at home, we believe that it should be always on, always available and always effortless. Our main focus is the customer and we will work with you to craft the best solution to adhere to your every need. Through listening to our clients, we have become a more responsive, efficient and client-orientated IT service provider offering support across the UK.

icon-joomla

Find out who we are currently working with!

icon-magento

Find out what service packages
we offer.

Current Projects: Ladycross Infant School

The school currently operates a single physical server on-site and hosts their own Active Directory Domain. The aim is to move their server to our central Data Centre, migrate the necessary data over to our servers and then connect all end devices to our domain. This is carried out in stages to provide maximized uptime.

After initial consultation with school a date is set to collect the physical server and temporarily house it inside our Data Centre. The school continues to operate as if the server was still on site, allowing us to ensure the link between them and the DC is capable of handling the increased traffic. Performance is monitored and adjusted as necessary.

Data migration begins; we begin writing Group Policies and creating user accounts inside our central domain ready for transition day.

After on-site testing is complete we set a date to move all end client devices over to our domain, technicians are based on site during this day to ensure that the transition is quick and problem free.

Stage 2 has been completed and a date for Stage 3 has been set, migration will be completed before the end of February 2017.

12

seconds

 

Average Call Waiting Time

452

 

Reactive Tickets Closed

85

%

 

Same Day Fix

100

%

 

Client Satisfaction