How Much Does IT Support Really Cost

Pay-as-you-go

Bronze

Silver

Gold

Labo Labour Charge

£50/hour 

£40/hour 

included

included

Ann  Annual Contract Charge

-

-

From £250

From £650

Onsi  Onsite Support

chargeable

chargeable

included

included

Trav Travel Time

chargeable

chargeable

included

included

Tele  Telephone & Remote Support*

chargeable

chargeable

included

included

Initi  Inital Site Survey

chargeable

included

included

included

Dedi  Dedicated account manager

-

-

included

included

Har   Hardware procurement

-

-

included

included

Sche Scheduled Backup and AV Checks

-

-

chargeable

included

Sche Scheduled Software Patching

-

-

chargeable

included

Pro-aPro-active 24/7 Monitoring

-

-

-

included

RegulRegular consultation

-

-

-

included

WeekWeekend Callout Fee*

£200

£180

£140

£100