Creating Smarter Solutions

Advanced IT Services are a specialist IT Support company, delivering a completely new model of IT support. A 100% managed solution that encompasses a ‘server-less’ environment. A model that can offer many different aspects of IT at a fraction of the normal initial outlay with far more benefits to the end users.  Listening to our clients, we have become a responsive, client-orientated, managed ICT Service Provider, offering IT support in Nottingham, Derby, Leicester, the Midlands and beyond.

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AIT manage every aspect of the IT delivery, from our own Data Centre through to the end user’s connection. A truly unique model that enables us to minimise the involvement of third parties to ensure services and resources are managed by the in-house team, thus enabling a more efficient and reliable overall service.

We have a vision to provide a central IT infrastructure that can be used to deliver a unified service to the Private and Education sectors.

Current Projects: Ladycross Infant School

The school currently operates a single physical server on-site and hosts their own Active Directory Domain. The aim is to move their server to our central Data Centre, migrate the necessary data over to our servers and then connect all end devices to our domain. This is carried out in stages to provide maximized uptime.

After initial consultation with school a date is set to collect the physical server and temporarily house it inside our Data Centre. The school continues to operate as if the server was still on site, allowing us to ensure the link between them and the DC is capable of handling the increased traffic. Performance is monitored and adjusted as necessary.

Data migration begins; we begin writing Group Policies and creating user accounts inside our central domain ready for transition day.

After on-site testing is complete we set a date to move all end client devices over to our domain, technicians are based on site during this day to ensure that the transition is quick and problem free.

Stage 2 has been completed and a date for Stage 3 has been set, migration will be completed before the end of February 2017.

* AIT invite anyone considering the need for IT support or hosted solutions to arrange a meeting and a visit to our facility to showcase what we can offer. We are unique and have 100% satisfaction from our customers.

12

seconds

 

Average Call Waiting Time

452

 

Reactive Tickets Closed

85

%

 

Same Day Fix

100

%

 

Client Satisfaction

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